Frequently Asked Questions

How to install Nice Chat with Google Tag Manager?
Last Updated a year ago

Let's review the installation of the Nice Chat with the Google Tag Manager tool (further GTM). We are considering that you have already sign up in GTM. So go into it and follow our recommendations:

  1. Select the desired container where you want to add Nice Chat.
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  2. Go to the "Tags" section and click on the "New" button.
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  3. Specify the name of the tag, for example: Nice Chat script. And go to the tag settings. To do this, click on the "pencil".
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  4. Select the type of the "Custom HTML" tag from the list.
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  5. You will see the field in which you want to paste the Nice Chat script.
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    1. Where can I get the Nice Chat script? To do this, log in to the chat account at account.nice.chat. Under the timer you will see the script that you are looking for. :)
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  6. Click on the "pencil" in the Triggers field for the rule settings, which will activate our tag.
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  7. Select "All pages" to display the chat widget on all pages of your site.
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  8. Ckick to "Save".
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  9. It takes only to publish our changes on the site. Click the "Submit" button, and in the next window click "Publish".
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  10. Refresh the page of your site. If everything is done correctly, you will see the Nice Chat widget.
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Did you succeed? Then proceed to the further settings of the chat. Do you have any questions? Write to support@nice.chat or chat on our official page: nice.chat.

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